Built for Dental & Medical

An AI receptionist built for dental and medical practices

Answer every patient call, book appointments instantly, and handle after-hours triage — without adding staff. Built for Australian healthcare with AHPRA-aware privacy standards.

Everything your dental & medical practice needs

Pre-configured with industry-specific prompts, terminology, and workflows.

Instant Appointment Booking

Books check-ups, cleanings, and consultations directly into your calendar. Sends SMS confirmation to patients automatically.

After-Hours Triage

Handles late-night calls with urgency detection. Routes emergencies to your on-call dentist and takes messages for everything else.

Patient Privacy First

Australian-hosted data with AHPRA-aware handling. Never shares patient details between callers. Recording consent handled automatically.

Emergency Call Routing

Detects urgent cases — pain, swelling, trauma — and transfers directly to the right practitioner's mobile.

Missed Call Recovery

Sends patients an SMS with a booking link when they can't get through. 47% of missed callers book via text-back.

Call Analytics & Insights

See what patients are calling about, peak call times, and no-show patterns. Full transcripts for every call.

The numbers speak for themselves

35%

reduction in no-shows with SMS confirmations

62%

of practice calls go unanswered during busy periods

24/7

patient call coverage including weekends and holidays

<5min

setup time with dental-specific AI training

Frequently asked questions

Common questions from dental & medical professionals.

Can it handle different appointment types (check-up, emergency, cleaning)?

Yes. The AI is pre-trained on dental terminology and distinguishes between routine bookings, emergencies, and specialist referrals. It asks the right questions for each type and books into the correct appointment slot.

How does it handle patient privacy and AHPRA requirements?

All data is hosted on Australian servers in Sydney. The AI never shares information between callers and handles call recording consent automatically per state requirements. We are building towards full AHPRA compliance.

What happens when a patient calls with a dental emergency after hours?

The AI detects urgency keywords (severe pain, swelling, broken tooth, bleeding) and can either transfer directly to your on-call dentist's mobile or take a detailed message with callback priority flagging.

Can it handle insurance and billing questions?

The AI can answer common questions about accepted health funds, gap estimates, and payment options based on information you provide during setup. Complex billing queries are flagged for your team to follow up.

Does it integrate with my practice management software?

We currently integrate with Cal.com for appointment booking. Direct integrations with Cliniko and other practice management systems are on our roadmap. Contact us if you use a specific system.

Stop losing patients to voicemail

Every missed call is a patient who books with another practice. Start your 14-day free trial and answer every call from day one.